RETENTION IS A MARGIN ISSUE

See what turnover is really costing your store.

Use one store’s recent exits to estimate hidden cost, find the biggest retention signal, and choose one practical action for the next 30 days.

Launch the free calculator Why I built this

90-DAY TURNOVER COST CALCULATOR

Start with one store.

Enter exits from the last 90 days. The calculator provides a conservative directional estimate and highlights where your strongest retention signal may be.

Enter one store’s recent exits

Use actual departures from the last 90 days. “Before day 90” means the person left within their first 90 days.

Average store headcount (optional, used for turnover rate)

District/area manager annual cash compensation

Role

Total exits

Before day 90

Conservative cost basis

Frontline team memberHourly crew and service roles

$3,000 per exit

Hourly shift leader / supervisorShift leaders and hourly supervisors

$3,000 per exit

Non-General ManagerAssistant and department managers

$12,000 per exit

General / store managerUnit leaders with full store accountability

$18,000 per exit

District / area managerUses 50% of annual cash compensation

50% of cash compensation

90-DAY COST

12-MONTH RUN-RATE

TURNOVER RATE

Not entered

EARLY-TENURE SIGNAL

0 of 0 exits

Your largest signal will appear here.

Enter one or more exits to see the role creating the greatest estimated cost and a practical action for the next 30 days.

THE 30-DAY PLAYBOOK

One store. One root cause. One metric. Thirty days.

Select one store

Choose a location where turnover is hurting execution, leadership capacity, or guest experience.

Enter 90-day exits

Use real departures, not a companywide average that hides what is happening locally.

Find the signal

Identify whether the cost is concentrated in early tenure, management, or one recurring role.

Choose one action

Fix one root cause, measure one result, and follow up within the next 30 days.

“For 37 years, I watched turnover drain the business without showing up as one clean line on the P&L. The cost was spread across overtime, manager coverage, training time, slower service, waste, refunds, and missed coaching.”

WHY THIS MATTERS

Hidden cost quietly drains profit and wears down the team.

When a strong team member, manager, or above-store leader leaves, leaders need to understand the full financial impact at the store, district, and division levels.

That is why I created The Retention Playbook. Leaders cannot fix what they cannot see. The goal is not another meeting. It is better visibility, clearer expectations, proper follow-up, and one focused action that improves retention and protects margin.

37 yearsMulti-unit restaurant operations and leadership experience.

$70M+Annual revenue scope supported across multiple franchise groups.

30 daysA practical action window designed for field leaders.